Privacy Policy
Last updated: December 9, 2025
This Privacy Policy explains how Navtrix ("we", "us", or "our") collects, uses, stores, and protects information about you when you use our website at navtrix.online and any related services (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read and understood this policy.
1. Who We Are
Navtrix operates navtrix.online, an online platform offering masterclasses and educational content focused on social casino game development. Our registered address is 4 Farm Hill S, Leeds LS7 2QB, United Kingdom. You may contact us at help@navtrix.online or by telephone at +441142684982.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when interacting with the Service, including but not limited to:
Account registration: name, email address, username, and password.
Profile information: professional background, job title, and any optional details you choose to add.
Payment information: billing name, address, and payment card details processed securely through our third-party payment processors. We do not store full card numbers on our servers.
Communications: messages, support requests, feedback, and survey responses you send to us.
Course activity: enrolment records, progress data, assessment responses, and completion certificates.
2.2 Information Collected Automatically
When you visit or use the Service, we automatically collect certain technical and usage data, including:
Log data: IP address, browser type and version, operating system, referring URLs, pages visited, and timestamps.
Device data: device identifiers, screen resolution, and hardware model where relevant.
Usage data: features accessed, content viewed, search queries entered, and interaction patterns within the platform.
Cookies and similar technologies: session cookies, persistent cookies, and local storage identifiers as described in Section 7 below.
2.3 Information From Third Parties
We may receive information about you from third-party sources such as social login providers (if you choose to authenticate via a third-party account), analytics partners, and payment processors. We combine this information with data we hold only to the extent necessary for the purposes described in this policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
Service delivery: to create and manage your account, process enrolments, deliver course content, and fulfil purchases.
Communication: to send transactional emails (receipts, course confirmations, password resets), respond to support enquiries, and provide service updates.
Personalisation: to tailor course recommendations, content suggestions, and platform features to your interests and progress.
Improvement and analytics: to analyse usage patterns, diagnose technical issues, and develop new features or content.
Marketing: to send you promotional messages about new masterclasses, offers, and platform news, where you have given consent or where we have a legitimate interest to do so. You may opt out at any time.
Security and fraud prevention: to detect, investigate, and prevent unauthorised access, abuse, or fraudulent activity.
Legal compliance: to meet applicable legal obligations, enforce our Terms of Service, and respond to lawful requests from authorities.
4. Legal Bases for Processing
We process your personal data on the following legal grounds:
Contract performance: processing necessary to provide the Service you have purchased or enrolled in.
Legitimate interests: analytics, security, fraud prevention, and direct marketing where our interests are not overridden by your rights.
Consent: where you have given explicit consent, such as for non-essential cookies or marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Legal obligation: where processing is required to comply with applicable law.
5. Sharing Your Information
We do not sell your personal data. We may share your information with:
Service providers: trusted third-party companies that assist in operating the Service, including hosting providers, payment processors, email delivery services, analytics platforms, and customer support tools. These parties process data only on our instructions and under confidentiality obligations.
Business transfers: in the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the successor entity. We will notify you before your data becomes subject to a different privacy policy.
Legal requirements: where we are required by law, court order, or governmental authority to disclose information.
Protection of rights: where disclosure is necessary to enforce our policies, protect the safety of users, or prevent harm.
6. Data Retention
We retain your personal data for as long as your account remains active or as needed to provide the Service. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we delete or anonymise it using secure methods. Specific retention periods vary by data type and are available on request.
7. Cookies and Tracking Technologies
7.1 What We Use
We use cookies, pixel tags, and similar technologies to operate the Service, remember your preferences, and analyse traffic. Cookies may be set by us (first-party) or by third-party services we use.
7.2 Types of Cookies
Essential cookies: required for the Service to function. They enable authentication, session management, and security features. These cannot be disabled without affecting functionality.
Functional cookies: remember your preferences, language settings, and personalisation choices.
Analytics cookies: collect aggregated, anonymised data about how visitors use the Service to help us improve performance and content.
Marketing cookies: used to track visits across websites and display relevant promotional content. These are only set with your consent.
7.3 Managing Cookies
You can manage cookie preferences through our cookie consent tool presented when you first visit the Service. You may also configure your browser to block or delete cookies. Note that disabling certain cookies may limit your access to parts of the Service.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: request a copy of the personal data we hold about you.
Rectification: request correction of inaccurate or incomplete data.
Erasure: request deletion of your data where we no longer have a lawful basis to retain it.
Restriction: request that we limit processing of your data in certain circumstances.
Portability: receive your data in a structured, machine-readable format and transfer it to another provider.
Objection: object to processing based on legitimate interests or for direct marketing purposes.
Withdrawal of consent: where processing relies on consent, withdraw it at any time without penalty.
To exercise any of these rights, contact us at help@navtrix.online. We will respond within a reasonable timeframe and no later than permitted by applicable law. We may need to verify your identity before processing your request.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include encrypted data transmission, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
10. International Data Transfers
Your data may be processed or stored in countries other than the one in which you reside. Where such transfers occur, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent transfer mechanisms, to protect your data in accordance with this policy.
11. Children's Privacy
The Service is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal data without verifiable parental consent, we will delete that information promptly. If you believe we have collected data from a minor, please contact us at help@navtrix.online.
12. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal data.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending a notification to the email address associated with your account. Continued use of the Service after the effective date of any changes constitutes your acceptance of the revised policy.
14. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:
Navtrix
4 Farm Hill S, Leeds LS7 2QB, United Kingdom
Email: help@navtrix.online
Phone: +441142684982